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Policy

Welcome to Zoe Art Garden, where we bring creativity and artistry to your doorstep. Please review our shipping and return policy below:

Shipping policy

Fast and reliable shipping

We ship orders within 3-5 business days for domestic orders via USPS. International orders may take 2-4 weeks for delivery.

We use USPS as our trusted shipping carrier to ensure your orders arrive safely and promptly.

International Orders

Please note that international customers are responsible for any duties, taxes, or customs declaration fees. For smoother customs clearance, we recommend placing orders through our Etsy shop.

For easier tax and customs declarations, we encourage international customers to place orders through our Etsy shop.

Tracking Information

Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

Small 4x6 or sticker will be sent by stamp without tracking information.

Return policy

Eligibility

We accept returns within 7 days of receiving your order, excluding original artwork. The returned item must be in its original condition.

Please note that original artwork is not eligible for returns.

Return process

To initiate a return, please contact us with your order details within 7 days of receiving the product. Customers are responsible for return shipping costs.

Customers must ship the returned item back to us within 7 days of receiving the product.

Refund or Exchange

Upon receiving the returned item and ensuring it meets our return criteria, we will issue a refund or exchange as per your preference.


Welcome to my art world

Each painting is inspired by the calm beauty of nature — lotus ponds, koi fish, flowers, and quiet gardens — blending the harmony of my Asian roots with the light and colors of North America.

I hope this artwork brings you peace, warmth, and a little moment of stillness in your day.

Explore the collections